General Info
Professional Track
- Information Technology
Country
KenyaAreas of Expertise
- Information Systems Management
- Educational Technology and E-Learning
- Computer Science
Professional Interests
- Implementation of successful information systems management
- eLearning systems
- Business processes and workflows
Age
37The Top Three Things I Would Like to Learn or Experience During my Mentorship
- Learn how to develop processes and workflows using analysis toolkits and modeling technologies for successful implementation of information systems management.
- Learn about trends in education technology, in particular offline trends, in order to generate content that addresses socio-economic issues and make quality education accessible to people without internet access.
- Learn about analysis of business processes and how to improve operational efficiency and effectiveness.
Additional Technical Skills
SharePoint; Cloud Computing; Adobe Creative; Zoom; Slack; G-suite; Microsoft Project; Microsoft Visio; Jira; Draw; Asana; Trello; Jhpiego Enterprise Management Systems (JEMS), SAP, ORACLE and IntelliTrack®; Dell KACE System Management Appliance, LogMeIn Rescue and TeamViewer
What are three adjectives that best describe you in the work place?
- Curious
- Reliable
- Diligent
What impact will your mentorship have on your career and professional path?
My mentorship will give me exposure to working in a new culture and environment. I will bring the ideas and concepts I see at my host company back home to inspire my organization to advocate for creativity, diversity, inclusion, knowledge sharing, and collaboration. Additionally, these new experiences will motivate me to enhance my thought process, build successful strategies, develop practical solutions, and use technology for decision-making.
After participating in the TechWomen program, how will you leverage your mentorship experience to make an impact in your home country?
I will use the knowledge gained during the impact design seminars and workshops to turn concepts and ideas into actionable strategies. Using that knowledge, I will create a comprehensive and detailed action plan on how to create a more extensive and global platform for mentoring programs. Access to educational and technical resources during the TechWomen program will introduce me to new ways in which I can generate impactful content to overcome socio-economic challenges back at home.
Work History
Years of Full-time Work Experience
10Primary Professional Focus
- Overseeing the delivery of technology products
- Technical product manager
- Technical project and program manager
Current/Most Recent Job
- Title and Company: Business Systems Analyst, Jubilee Insurance
- Direct Reports:
- Type: Full-time
- Location: Nairobi, Kenya
- Dates: September 3, 2018 –
-
Responsibilities:
Develop detailed IT work plans, schedules, project estimates, resource plans and status reports; formulate project planning activities and execution to ensure projects go according to plan; develop superior user experience and processes on systems, web portals and mobile applications; prepare project status reports and presentations on a month-to-month basis; develop work plans for new and improved systems; elicit and gather requirements as well as document expectations; collaborate with development team on the feasibility of implementing solutions; review user acceptance test (UAT) cases provided by the product validation team for business delivery; prepare training material and update; provide training to stakeholders
Job #2
- Title and Company: IT Service Management, Jhpiego Corporation
- Type: Full-time
- Location: Nairobi, Kenya
- Dates: December 1, 2010 – March 30, 2018
-
Responsibilities:
Interfaced with subject matter experts and project staff regarding status of projects; recommended and oversaw continuous process improvements using ITIL best practices framework; evaluated complex business and system processes; acted as a technical resource by providing technology expertise and IT project leadership; provided in-depth analysis with interpretive thinking to define problems and develop innovative solutions; prepared a communication management plan that persuades and influences stakeholders sign-offs process; assessed risk when making business decisions; maintained quality assurance by driving compliance with applicable laws, rules and regulations and adhering to policies; applied ethical judgment regarding business practices when reporting issues
Education History
Highest Level of Education Completed
Master'sInstitution #1
- Institution: University of Nairobi
- Degree Awarded: Master's
- Major: Information Management
- Minor: Technology Management
- Location: Nairobi, Kenya
- Completion Date: September 1, 2020
Institution #2
- Institution: Kenya Methodist University
- Degree Awarded: Bachelor's
- Major: Business Administration
- Minor: Management Information Systems
- Location: Nairobi, Kenya
- Completion Date: April 1, 2016
